lets clear this up. the whole meaning of "communication" seems to be interpreted differently on both sides here. not "wrong", just "different",
So, here is one side of the table:
Wheelz wrote:mattgordon wrote:JoshWED wrote: But Genuine didn't have to say they were going to keep us informed. It was their choice to put that line in the press release. So I agree, a PR disaster for them.
Maybe they simply have nothing to report regarding this..…
+1 Matt, thats what I'm trying to say as well.
to sum up: (to this side) "Communication" means "they will tell us when they know stuff"
ie: lets say they don't get released from the EPA for 3 months, that Genuine would not notify the customers/dealers untill they EPA is done with them and the 4T's are about to be shipped out. In essence, leaving the customers/dealers in the dark untill the very end.
And here's the other side:
Tee Jay wrote:If you went to a restaurant and ordered a meal (without a deposit) and it took alot longer than you and they thought. Wouldn't you hope they would come by every few minutes or so, to let you know that they're doing the best they can?
That's all that was asked for
COMMUNICATE
to sum up: (to this side) "Communication" means "they should tell us regularly even when they don't know stuff"
ie: lets say they don't get released from the EPA for 3 months, that Genuine would/should notify the customers/dealers regularly even if they have "nothing to report" to keep us all in the loop and then also once the EPA is done with the 4T's and they are about to be shipped out- we would also be notified. In essence, leaving the customers/dealers in the light untill the end.
except to be fair, Tee Jay's was posted on: Sun Jul 04, 2010 9:18 am, while Mattgordon's post was on Sun Jul 04, 2010 8:44 pm...
almost 12 hours later.
so not only are we not agreeing with each other, we are not even reading each others posts…
But enough of pointing that stuff out,
lets see what Genuine has to say about what they promise to do:
Genuine's website wrote:Be assured that we will keep you informed as this governmental process and review continues and we thank you for your support.
Simplified version:
Be assured that we will keep you informed as this …review continues …
This was posted by Genuine on: Thu Jun 17, 2010. I know because polianarchy was the 1st to post it here!
This was not a statement made at gunpoint (I don't think), Genuine made this statement themselves and they signed their own name to it with their logo and they put it on their own website. This is their statement. It is their own promise.
Now here is my opinion:
I believe that the use of the word “continues” means "continually" (a big jump, I know)- this is similar to what Tee Jay expected.
Otherwise, if it was what Mattgordon and Wheelz said then I feel Genuine would have used the phrase “we will keep you informed when this
is finished” instead of “we will keep you informed as this
continues”.
Continues vs
at the end
If you disagree with my read on what I feel is clearly meant by Genuine in this part of thier update on June 17, then please post your reply, I am eager to see any other reasoning, if any.
Now, The fact remains that genuine posted a statement that they would basically “keep us informed as this continues” (basically) and that was 2 1/2 weeks ago and we haven’t heard since then. Not even a "nothing to report"
That is something that no one can deny without a statement from Genuine, and that is all we are asking for anyway. Regular communication.
Time will tell. if the EPA time turns into a year and Genuine gives us an update every month- that may be reasonable.
but if the EPA time is just a few months or shorter, then I think Genuine's honesty and character is on thin Ice, since they were the ones that promised they would
keep [us] informed as this …review continues and they alone can make good on that promise or fall short of it.
No one but Genuine can be blamed or praised for the making ir breaking of their own promise to "keep us informed". Not the "EPA", not "the shipping industry". not you or me. the ball is in Genuine's court right now and it's all on them.
As for me, don't be fooled, I’ll stick with waiting; though I am not happy about it. As I said in another topic:
Lovelandstella wrote: To give up on the stella 4T now (and transfer your deposit to the 2t) would be like climbing all the way up the high dive just to be lowered by rope.
(but that’s just me;-))
Or as 10GallonHat said it in that same topic: (I like it)
10gallonhat wrote: If you are considering pulling your deposit, think about it this way: You put your money down and waited and waited and waited. The Stella will [eventually] arrive at your dealer, and [if you pull your deposit] somebody who didn't wait at all, will walk in a be able to buy it with no suffering or agony over the wait time.
I added the [brackets].
Ride one for me!