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got a letter from genuine today...

 
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mybetty
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Joined: 01 Sep 2006
Posts: 61
Location: greensboro, nc
genuine buddy 125, sunset

PostPosted: Mon Nov 13, 2006 7:07 pm    Post subject: got a letter from genuine today... Reply with quote

so, genuine sent me a letter thanking me for purchasing a buddy, telling me they appreciate my business. they also included some brochures, and encouraged me to pass them on to friends and strangers who may be interested in buying a buddy of their own. i thought that was pretty funny since a)this is the first correspondance i have gotten from genuine, b)i bought my scoot almost 3 months ago, and c)i still have not received my roadside assistance information from them. incidentally, the brocures still have the topcase pictured, and does not have windshields or their godawful seatcovers, so it is an outdated brochure, too. Shocked
good one...has anyone else gotten someting similar from genuine?
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MrNatural
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Joined: 31 Jul 2006
Posts: 165
Location: Minneapolis
Buddy 125

PostPosted: Mon Nov 13, 2006 7:13 pm    Post subject: Reply with quote

No mailings here. As I stated elsewhere I bought my Bud on 7-29 and rec'd Roadside info about 2 wks ago....
Bottom line....no problems w/Ebsen after 1800mi.
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GatsbyGirl
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Joined: 31 Aug 2006
Posts: 140
Location: Los Angeles
Pink Buddy 125 (the 2nd)

PostPosted: Mon Nov 13, 2006 7:14 pm    Post subject: Reply with quote

Nothing from Genuine, but the husband is proud that I have magically been added to the Scooterworks mailing list, so now he doesn't have to share his catalogues.
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lobsterman
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Joined: 01 Sep 2006
Posts: 1032
Location: Cincinnati, OH
Orange & Green 06 Buddy 125, Stebelated

PostPosted: Mon Nov 13, 2006 7:20 pm    Post subject: Reply with quote

I got the same mailing from Genuine this weekend.

I thought it was kind of funny, because I had just ridden home from work and on the way a guy on a crotch-rocket asked me where I got the scooter.

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FlyingGary
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Joined: 28 Jul 2006
Posts: 18


PostPosted: Mon Nov 13, 2006 8:24 pm    Post subject: Reply with quote

I received that mailing about a week ago. I appreciate that they've provided an e-mail address to write about my buying experience, but I wonder if it'll be used at all for anything meaningful.
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MrNatural
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Joined: 31 Jul 2006
Posts: 165
Location: Minneapolis
Buddy 125

PostPosted: Mon Nov 13, 2006 9:53 pm    Post subject: Reply with quote

Crying or Very sad
I got nothin'.......I feel so unloved!!!!
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Keys
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Joined: 24 Jul 2006
Posts: 2057
Location: Next to a big dirt lot.
'12 Kymco Agility 125

PostPosted: Mon Nov 13, 2006 11:00 pm    Post subject: Reply with quote

I didn't get anything either...I think they're mad at me because mine keeps breaking down and it makes me grumpy and demanding.

--Keys Cool

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Shellee
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Joined: 10 Jun 2006
Posts: 140
Location: Southwestern CT
Genuine Buddy 170

PostPosted: Mon Nov 13, 2006 11:07 pm    Post subject: Reply with quote

I feel so left out Sad
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SteMer
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Joined: 24 Aug 2006
Posts: 310
Location: Silverdale, WA (formerly from Cincinnati)
"Vintage" '06 Buddy 125

PostPosted: Mon Nov 13, 2006 11:44 pm    Post subject: Reply with quote

I've received "all of the above." I got the letter and brochures last week. At least they seem to making an effort with customer service.

Recieved my roadside assistance info/cards about 6 weeks after purchasing my buddy.

I was disappointed in the Scooterworks catalog - very Vespa and Stella friendly - nothing specific for Buddy owners.
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NarMeowZippy
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Joined: 18 Aug 2006
Posts: 66
Location: Seattle, WA
Orange Buddy 50cc - aka "Screwdriver"

PostPosted: Mon Nov 13, 2006 11:45 pm    Post subject: Reply with quote

I just got mine today too.
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mybetty
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Joined: 01 Sep 2006
Posts: 61
Location: greensboro, nc
genuine buddy 125, sunset

PostPosted: Tue Nov 14, 2006 12:05 am    Post subject: Reply with quote

well, for those who have not gotten theirs yet, they do include an email address in the letter, asking for info about our dealer and purchasing experience. here it is: info@genuinescooters.com
genuine did ask that all letter receivers keep this information personal and confidential, because we were specially chosen from the population of buddy owners due to our intelligence, good looks, stunning personalities, and senses of humor. but, i want everyone to know how to get in touch with genuine if need be. and i'm stubborn.
Laughing
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GatsbyGirl
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Joined: 31 Aug 2006
Posts: 140
Location: Los Angeles
Pink Buddy 125 (the 2nd)

PostPosted: Tue Nov 14, 2006 12:42 am    Post subject: Reply with quote

Ha! Just got my letter today (Mike, I'll be writing to sing your dealer praises tonight).

Not sure why they sent me three identical copies of the outdated accessories flier though, other than their encouragement to give them out to "friends and interested parties." It seems we really have joined a cult.

I wonder if we've been added to the Genuine Christmas card list too.


Last edited by GatsbyGirl on Tue Nov 14, 2006 1:22 am; edited 1 time in total
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castleton
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Joined: 30 Jun 2006
Posts: 120
Location: Westbrook, CT
Orange Buddy 125

PostPosted: Tue Nov 14, 2006 12:48 am    Post subject: Reply with quote

Hasn't hit the NE yet (if ever)! But nice gesture--right around the holidays!!! (no cynicism here)

Mr. Green

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dahuffy
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Joined: 18 Jun 2006
Posts: 294
Location: Spencer, OK
QLink Legacy

PostPosted: Tue Nov 14, 2006 1:02 am    Post subject: Reply with quote

Nothing in the OKCity either. Haven't even gotten my roadside stuff yet and I've had my Buddy since June!
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gt1000
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Joined: 29 Sep 2006
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Location: Denver
Buddy 125, Vespa 250 GTS

PostPosted: Tue Nov 14, 2006 2:11 am    Post subject: Reply with quote

I received the letter and 3 brochures today as well. Also still waiting on the roadside assistance info.
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vitaminC
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Joined: 07 Aug 2006
Posts: 768
Location: Redwood City, CA
ex '06 B125

PostPosted: Tue Nov 14, 2006 2:28 am    Post subject: Reply with quote

gt1000 wrote:
I received the letter and 3 brochures today as well. Also still waiting on the roadside assistance info.


+1
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Fueldrum
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Joined: 29 Sep 2006
Posts: 119
Location: Lawrence, KS
Orange Buddy 125

PostPosted: Tue Nov 14, 2006 4:37 am    Post subject: I got Reply with quote

I got a $500 gift certificate towards the purchase of accessories from Genuine.


And a cookie.

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SheZAAM!
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Joined: 10 Sep 2006
Posts: 32
Location: Denver, CO

PostPosted: Tue Nov 14, 2006 4:41 am    Post subject: Reply with quote

Got mine today too! Been about 5 weeks since I got my Buddy.
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Kevin K
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Joined: 17 Sep 2006
Posts: 443
Location: Brooklyn Park, MN
Vespa P200 & Rattler 70

PostPosted: Tue Nov 14, 2006 5:07 am    Post subject: Reply with quote

SteMer wrote:
I was disappointed in the Scooterworks catalog - very Vespa and Stella friendly - nothing specific for Buddy owners.

Because it's the same catalog that they've had for over two years now.
Give 'em time. With the popularity of the Buddy, it won't be long before there's a decent catalog and an availibilty of Buddy accessories.
-K

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SirLexelot
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Joined: 06 Aug 2006
Posts: 37
Location: Burbank, CA
Orange Buddy 125

PostPosted: Tue Nov 14, 2006 6:31 am    Post subject: Reply with quote

I got a letter last Friday, and I wrote to the email address today. I was sure to let them know that it was definitely the right call to pick NoHo Scooters as their LA dealer.

It definitely is funny that they sent out the old brochure featuring the (hopefully) discontinuted awful top cases. But Genuine is usually a bit slow with the print and web advertising, and it's no big deal.

I told them that the Buddy is fantastic (of course) and also told them that they ought to release a 100/110cc version of the Black Cat and the Rattler. I bet those bikes would be SUPER-popular if they came with those engine configurations (which ARE available from PGO). I would love a 110cc Rattler to go off-road tooling around on. Smile
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punkelf
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Joined: 19 Jun 2006
Posts: 12
Location: Redding, CT
1980 Vespa P200E (on it's way), 2005 tn'g Venice LX

PostPosted: Tue Nov 14, 2006 2:25 pm    Post subject: Reply with quote

SirLexelot wrote:
I told them that the Buddy is fantastic (of course) and also told them that they ought to release a 100/110cc version of the Black Cat and the Rattler. I bet those bikes would be SUPER-popular if they came with those engine configurations (which ARE available from PGO). I would love a 110cc Rattler to go off-road tooling around on.


I agree, if I was currently shopping for a new scoot, the Buddy would be near (if not at the top) of my list. Unfortunately Twisted Evil I have been sucked into the world of steel-bodied manual scoots. But if I was to add a new scoot to the stable, and the higher cc Rattler were available, that would be my top pick. I'd wager I'm not alone in that.

The bad thing about scooters is that once your hooked, you have the justification that owning a couple, will still be less expensive than a cage!

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Micah_Prophet
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Joined: 25 Oct 2006
Posts: 73
Location: Fort Collins, Colorado
Black Buddy 50

PostPosted: Tue Nov 14, 2006 3:14 pm    Post subject: Re: I got Reply with quote

Fueldrum wrote:
I got a $500 gift certificate towards the purchase of accessories from Genuine.


What is this about? Have you had problems with the scoot or is this a promotion program?
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Kevin K
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Joined: 17 Sep 2006
Posts: 443
Location: Brooklyn Park, MN
Vespa P200 & Rattler 70

PostPosted: Tue Nov 14, 2006 3:20 pm    Post subject: Reply with quote

SirLexelot wrote:
I told them that the Buddy is fantastic (of course) and also told them that they ought to release a 100/110cc version of the Black Cat and the Rattler. I bet those bikes would be SUPER-popular if they came with those engine configurations (which ARE available from PGO). I would love a 110cc Rattler to go off-road tooling around on. Smile

Rumor has it there is already a larger-version Rattler in the works. It will likely be a 125 or 15O.
-K

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GatsbyGirl
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Joined: 31 Aug 2006
Posts: 140
Location: Los Angeles
Pink Buddy 125 (the 2nd)

PostPosted: Tue Nov 14, 2006 5:35 pm    Post subject: Re: I got Reply with quote

Micah_Prophet wrote:
Fueldrum wrote:
I got a $500 gift certificate towards the purchase of accessories from Genuine.


What is this about? Have you had problems with the scoot or is this a promotion program?


Considering Fueldrum bought his Buddy used off Craig's List, I believe this was a joke.
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Micah_Prophet
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Joined: 25 Oct 2006
Posts: 73
Location: Fort Collins, Colorado
Black Buddy 50

PostPosted: Tue Nov 14, 2006 5:55 pm    Post subject: Reply with quote

I need to pay more attention.... Thanks!
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ScooterLibby
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Joined: 05 Oct 2006
Posts: 11
Location: Baltimore, MD
Orange Buddy 125

PostPosted: Tue Nov 14, 2006 7:21 pm    Post subject: Reply with quote

I got mine about two days ago. I'm trying to get more kids on campus on scoots, maybe I'll post them up around here. Although the whole suburban theme won't be very appealing to a bunch of college kids.
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ericalm
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Joined: 10 Jun 2006
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Location: Los Angeles, CA
STELLA FOUR STROKE FURY! + Vespa LX 150/190 + '87 Honda Helix CN250

PostPosted: Tue Nov 14, 2006 8:53 pm    Post subject: Reply with quote

I defintely steered a friend into buying a Buddy for he and his wife to share (meaning they'll want a second before long). Too bad there's no referral program. Sad
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Fueldrum
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Joined: 29 Sep 2006
Posts: 119
Location: Lawrence, KS
Orange Buddy 125

PostPosted: Tue Nov 14, 2006 9:26 pm    Post subject: Reply with quote

Sorry Micah, but it was definately a joke!
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dahuffy
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Joined: 18 Jun 2006
Posts: 294
Location: Spencer, OK
QLink Legacy

PostPosted: Tue Nov 14, 2006 11:15 pm    Post subject: Reply with quote

Hubby got one today for his Blur that he bought 2 weeks ago....too bad he traded it in on a QLink Legacy 3 days later Laughing
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vitaminC
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Location: Redwood City, CA
ex '06 B125

PostPosted: Tue Nov 14, 2006 11:51 pm    Post subject: Reply with quote

dahuffy wrote:
Hubby got one today for his Blur that he bought 2 weeks ago....too bad he traded it in on a QLink Legacy 3 days later Laughing


Does he still have it? Seems like he must have traded it for something else by now! Razz
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Keys
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Joined: 24 Jul 2006
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Location: Next to a big dirt lot.
'12 Kymco Agility 125

PostPosted: Wed Nov 15, 2006 12:00 am    Post subject: Reply with quote

Dang it, Fueldrum...I was looking forward to getting a cookie.

--Keys Cool

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dahuffy
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Joined: 18 Jun 2006
Posts: 294
Location: Spencer, OK
QLink Legacy

PostPosted: Wed Nov 15, 2006 12:08 am    Post subject: Reply with quote

vitaminC wrote:
dahuffy wrote:
Hubby got one today for his Blur that he bought 2 weeks ago....too bad he traded it in on a QLink Legacy 3 days later Laughing


Does he still have it? Seems like he must have traded it for something else by now! Razz


Yeah, I know Laughing I think he's finally found what he wants. I drove it (Legacy)myself the other night and had a ball. I'm planning on trading my Buddy in on a new one when the '07 comes out. I understand they will have one in blue Very Happy

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Fueldrum
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Joined: 29 Sep 2006
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Location: Lawrence, KS
Orange Buddy 125

PostPosted: Wed Nov 15, 2006 12:12 am    Post subject: Reply with quote

Sorry Keys, I owe you a cookie. I'd mail you one, but some hungry postman would probably get to it first. Shocked
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vitaminC
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ex '06 B125

PostPosted: Wed Nov 15, 2006 2:07 am    Post subject: Reply with quote

Keys wrote:
Dang it, Fueldrum...I was looking forward to getting a cookie.

--Keys Cool


When I bought my (first) MINI, from MINI of Nashville, I was pleasantly surprised to get a tin of cookies from them in the mail a few weeks later- those were some of the best cookies I've had! Mr. Green The cookies (and that MINI) are of course long gone, but the tin remains...
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Elm Creek Smith
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Joined: 09 Oct 2006
Posts: 655
Location: Owasso, Cherokee Nation, I.T.
Classic Black Budd 125

PostPosted: Wed Nov 15, 2006 4:27 am    Post subject: Reply with quote

Got the letter from Genuine yesterday, but I still haven't seen my roadside assistance stuff.

My brother's truck crapped out Monday morning, so I'm driving my car to pick him up and go to work this week. Sheesh.

ECS

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hermitgirl
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Joined: 13 Sep 2006
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Location: Bay Area, CA
Buddy 125

PostPosted: Wed Nov 15, 2006 7:18 am    Post subject: Reply with quote

Got the mailing today, got the roadside assistance awhile ago.
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AxeYrCat
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Joined: 03 Aug 2006
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Location: Brooklyn, NY
Formerly: '07 Triumph Thruxton 900. '03 Genuine Stella 150.

PostPosted: Wed Nov 15, 2006 2:32 pm    Post subject: Reply with quote

I got the mailing a few days ago, and I got my roadside assistance goodness several weeks ago...
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MrNatural
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Joined: 31 Jul 2006
Posts: 165
Location: Minneapolis
Buddy 125

PostPosted: Wed Nov 15, 2006 6:23 pm    Post subject: Reply with quote

mybetty wrote:
well, for those who have not gotten theirs yet, they do include an email address in the letter, asking for info about our dealer and purchasing experience. here it is: info@genuinescooters.com
genuine did ask that all letter receivers keep this information personal and confidential, because we were specially chosen from the population of buddy owners due to our intelligence, good looks, stunning personalities, and senses of humor. but, i want everyone to know how to get in touch with genuine if need be. and i'm stubborn.
Laughing


If that's who they sent them to obviously you got one intended for your neighhbor!!!! Tee hee.....
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RunRun
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Joined: 30 Sep 2006
Posts: 76
Location: Pleasanton
Genuine Blur 150

PostPosted: Thu Nov 16, 2006 10:42 pm    Post subject: Reply with quote

Elm Creek Smith wrote:
Got the letter from Genuine yesterday, but I still haven't seen my roadside assistance stuff.

My brother's truck crapped out Monday morning, so I'm driving my car to pick him up and go to work this week. Sheesh.

ECS



I received a letter 2 days ago from Genuine as well.

Hey Elm Creek Smith we still waiting for you to post some pictures where are they Razz

RunRun

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rajron
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Joined: 18 Jul 2006
Posts: 1319
Location: ABQ & PHX
Buddy Sold - Vespa

PostPosted: Fri Nov 17, 2006 10:10 pm    Post subject: Reply with quote

I just got my letter in the mail today – I must be further away than everyone else because we were about week late with receiving accessories in this area as well – or more like we just don’t have the populace – My roadside assistance came nearly 2 months ago though.
I’m going to ask them about performance goodies for the 125.
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