Dealers having a hard time getting Genuine parts?

[mhardgrove]

So, about 2 months ago I ordered an 84 cent centerstand spring from Sportique for my Buddy 125. Today I was told the dealership was having a really hard time getting any replacement parts from Genuine. Anyone else having parts issues? I don't care considering its an odd part that costs less than a soda, but wouldn't like a 2 month wait for important parts.

[mattgordon]

Never had a problem, a week usually with shipping...backorders notwithstanding. And of course NO company can predict the demand for, nor keep EVERY single part in stock all the time.

Try Motorsport perhaps or another dealer?

[ScooterTrash]

our parts ALWAYS took forever. I guess a part we waited on for 6 months showed up 2 months after we closed shop

[ericalm]

Hmm… tried ordering directly from Scooterworks?

[supermach]

So, about 2 months ago I ordered an 84 cent centerstand spring from Sportique for my Buddy 125. Today I was told the dealership was having a really hard time getting any replacement parts from Genuine. Anyone else having parts issues? I don't care considering its an odd part that costs less than a soda, but wouldn't like a 2 month wait for important parts.

Go here: www.scooterloungeonline.com Your welcome

[jprestonian]

Backorders are not uncommon for certain items for all the Taiwanese brands.

It goes like this: The U.S. distributor looks at what they shipped to dealers in the last year or two, checks against what they got caught with pants-down and didn't order enough to have on-hand, orders more of those, and less of the stuff they have collecting dust in the warehouse.

They place a major parts order maybe twice a year, and get it all shipped at one time. When that stuff runs low, the backorders start cropping up.

So yeah, sometimes they get caught by surprise. For me, with Kymco, it turns out rear brake pads were an issue (People 250; probably everyone wore them out at the same rate, and replaced them about the time I did). :) Fortunately, those pads are also the same as pads for the Ninja 250, etc., and don't have to come from KymcoUSA.
.

[synaps3]

Go here: www.scooterloungeonline.com Your welcome

^ I second that recommendation... I ordered a few parts from them for the Buddy 125 I'm fixing up, they had to get a few of them ordered from the factory, but it still took under 2 weeks. They shipped the portion of my order that was in stock first, then shipped the rest of it as it arrived in individual boxes. I was impressed.