Roadside service Account #

ryder1 · Post by **ryder1** » Mon Jul 16, 2007 5:53 pm

I've had my Buddy for a few weeks, what is the account # for Genuine Roadside Assistance?
Is this something I initate or the dealer or what?

Genuine Roadside Assistance
866-311-8982 (make sure you have your account # with you)

gt1000 · Post by **gt1000** » Mon Jul 16, 2007 10:16 pm

Eventually, you'll receive a couple of cards in the mail. The cards have the phone number, the effective dates of your roadside assistance plan and something like a user ID or account number, can't remember what they called it.

pugbuddy · Post by **pugbuddy** » Mon Jul 16, 2007 10:59 pm

Er...how long is "eventually"? I've had my Buddy for several weeks now and have yet to receive anything....

shanew · Post by **shanew** » Mon Jul 16, 2007 11:56 pm

Did you send in the warranty car that came with your buddy?

I'm pretty sure they send you the roadside assistance cards once they've received your warranty card.

At least that's how it worked for me.

Peace,
sdw

ryder1 · Post by **ryder1** » Tue Jul 17, 2007 12:36 am

Warranty Card...where would that be?

I bought mine almost three weeks ago and have 550 miles and taking in for an oil/gear change this week. As I understand I need to do this to keep the warranty valid. The dealer recommended coming in at 500 miles rather than 200 miles.

I'll be going to the dealer tomorrow...is this something I should get from him?

pugbuddy · Post by **pugbuddy** » Tue Jul 17, 2007 2:08 am

I'm in the same boat. I have the warranty certificate, but no warranty "card". Where would I get it?

Edit: Checked all my paperwork; no warranty card....

shanew · Post by **shanew** » Tue Jul 17, 2007 3:12 am

Mine was with the paperwork for my scooter.

You might check with your dealer and see if they were kind enough to have sent the registration card in for you. However, if they had I would suspect that you would have received your info from Genuine by now.

If not, I'm sure a direct call or email to Genuine may solve your mystery. I imagine that you will want to have your VIN number handy if you contact Genuine.

Peace,
sdw

un_designer · Post by **un_designer** » Tue Jul 17, 2007 3:24 am

i bought mine used with only 150 miles on it... but i don't get the warranty

polianarchy · Post by **polianarchy** » Tue Jul 17, 2007 2:01 pm

Had mine since December, and I never got any packet from Genuine.