Dealer Fraud - CMC Santee, CA
Posted: Fri Dec 14, 2007 6:49 am
I waited as long as I could to make this post because I wanted to see if the dealer is going make things right. Obviously they didn't.
Back in late September I was considering purchasing a second scooter and give my Buddy 125 to my 17 year old daughter who will be attending Jr. college next year. I wanted time to teach her how to ride.
Another family member happened to give me a copy of the Cycle Trader one week and I noticed a new 2007 Kymco People 150 for $2399 which is an incredible price. It was at another dealership that was a little closer than my usual scooter shop. I asked my usual shop (Motorsports) if they would match the price. They said they could not. The Kymco rep had said that this other dealer may have purchased a bunch of Kymco scooters at an auction and that's why the price was so low.
So I purchased a beautiful white Kymco P150 at $2700 OTD from this dealer. I wouldn't have recommended anyone go there because they knew nothing about scooters. They sold mostly ATVs and dirt bikes and accessories.
Last week I got a letter from the "new" owners stating that the old owner was under DMV investigation for fraud. Allegedly, the owner had pocketed the monies meant for registration and ownership transfer. People who paid cash (I used a credit card) were asked to describe their purchase and contact the guy's attorney. I don't want to speculate on things that I don't have information on.
The letter also stated that I had to file a complaint with the DMV so I can get my scooter registered. The DMV requires documentation of the receipt and paper registration. There is more to this than was stated in the letter. The funny part is that they sent me a 10% off any purchase because of my inconvenience. Yeah, right. Like I would go back there.
I called the dealership the day after I received the letter and they were less than helpful. They had forgot to enclose the complaint form. The person who answer the phone danced around answering questions.
The new owner can make this right for the customers by paying the DMV fees out-of-pocket now. But they choose to inconvenience us.
I don't know the relationship between the old owner and new owner but one does exist. The new owners would not take my call. I also called Kymco USA but they have not returned my call.
The dealership is called CMC out of Santee California. They also go by the name of California Motorsports. If you live in the San Diego County area, avoid this dealership.
I have alerted the BBB and a local television station is interested in picking up the story. Hopefully, this guy will get what he deserves. I just want to get my scooter registered, get the plate and title.
Back in late September I was considering purchasing a second scooter and give my Buddy 125 to my 17 year old daughter who will be attending Jr. college next year. I wanted time to teach her how to ride.
Another family member happened to give me a copy of the Cycle Trader one week and I noticed a new 2007 Kymco People 150 for $2399 which is an incredible price. It was at another dealership that was a little closer than my usual scooter shop. I asked my usual shop (Motorsports) if they would match the price. They said they could not. The Kymco rep had said that this other dealer may have purchased a bunch of Kymco scooters at an auction and that's why the price was so low.
So I purchased a beautiful white Kymco P150 at $2700 OTD from this dealer. I wouldn't have recommended anyone go there because they knew nothing about scooters. They sold mostly ATVs and dirt bikes and accessories.
Last week I got a letter from the "new" owners stating that the old owner was under DMV investigation for fraud. Allegedly, the owner had pocketed the monies meant for registration and ownership transfer. People who paid cash (I used a credit card) were asked to describe their purchase and contact the guy's attorney. I don't want to speculate on things that I don't have information on.
The letter also stated that I had to file a complaint with the DMV so I can get my scooter registered. The DMV requires documentation of the receipt and paper registration. There is more to this than was stated in the letter. The funny part is that they sent me a 10% off any purchase because of my inconvenience. Yeah, right. Like I would go back there.
I called the dealership the day after I received the letter and they were less than helpful. They had forgot to enclose the complaint form. The person who answer the phone danced around answering questions.
The new owner can make this right for the customers by paying the DMV fees out-of-pocket now. But they choose to inconvenience us.
I don't know the relationship between the old owner and new owner but one does exist. The new owners would not take my call. I also called Kymco USA but they have not returned my call.
The dealership is called CMC out of Santee California. They also go by the name of California Motorsports. If you live in the San Diego County area, avoid this dealership.
I have alerted the BBB and a local television station is interested in picking up the story. Hopefully, this guy will get what he deserves. I just want to get my scooter registered, get the plate and title.