Page 1 of 1

Is this covered by the warranty?

Posted: Sun Oct 05, 2008 5:02 am
by ADouble
Someone tried to steal my bike and messed up the ignition. Now I can't even get the bike to release out of the steering column lock. I got my bike in February. Would that be under the one year warranty? Help me please, Help me please!!!!!!!!!!!!! :cry: :cry: :cry: :cry:

Posted: Sun Oct 05, 2008 5:31 am
by newslinky
Short answer would be no most likely not. It would definitely be covered under your insurance provided you got full coverage which inculdes damage due to theft.

Posted: Sun Oct 05, 2008 5:45 am
by ADouble
Yeah I have full insurance thank Goodness....but someone told me since i didn't have it for over a year it suppose to be covered. But some people don't know what they are talking about, hopefully everybody can help me...trying to refrain from calling my insurance company....

Posted: Sun Oct 05, 2008 5:48 am
by babblefish
I don't know the answer, but have you tried calling your Genuine dealer?

Posted: Sun Oct 05, 2008 6:32 am
by newslinky
babblefish wrote:I don't know the answer, but have you tried calling your Genuine dealer?
+1 it certainly can't hurt to speak to your dealer about it. They are after all the ones who will file any warranty claims for the repairs.

Posted: Sun Oct 05, 2008 12:47 pm
by illnoise
Finding the lock might be the hard part, again, you're going to need to work with your dealer.

Insurance usually requires you report it to the police ASAP. I'd file the police report now, then hold off on contacting the insurance co. until tomorrow after you find out from your dealer whether it's worth filing a claim. You're probably better off paying it out of pocket if you have a deductible. It shouldn't be crazy-expensive.

Posted: Sun Oct 05, 2008 11:01 pm
by Racenut
I would be shocked if they covered it under warranty. Warranties don't usually cover someone messing it up on purpose. Sorry someone tried to jack your scoot, hope you're able to get it fixed.

Posted: Mon Oct 06, 2008 2:01 am
by ADouble
yeah i really doubt the warranty covers it as well...just trying to have hope....im going to call them on Monday to see what they say...if not i might have to pay for it out of pocket and/or report it to my insurance company....thank ya'll

Posted: Mon Oct 06, 2008 1:26 pm
by EP_scoot
Doubt it would be covered by warranty. If your dealer covers it, they are doing you a favor. The warranty covers "manufacturing defects", not someone trying to steal it.

You also have two years of warranty (if you bought it new and you are the first owner). There is no difference in coverage from year 1 to year 2.

Sorry mate, but do file the police report and see what your dealer would charge you to replace it. Then figure out if it is worth is to make an ins. claim. You might be better off paying out of pocket.

As far as getting it to the dealer, if you can't ride it because the column is locked, you might want to find out if roadside assistance would cover the tow to your dealer.

Good luck !

Posted: Wed Oct 08, 2008 7:45 pm
by genuinedealer2009
Not covered by Genuine's warranty- see the exclusions page