got a letter from genuine today...

mybetty · Post by **mybetty** » Mon Nov 13, 2006 7:07 pm

so, genuine sent me a letter thanking me for purchasing a buddy, telling me they appreciate my business. they also included some brochures, and encouraged me to pass them on to friends and strangers who may be interested in buying a buddy of their own. i thought that was pretty funny since a)this is the first correspondance i have gotten from genuine, b)i bought my scoot almost 3 months ago, and c)i still have not received my roadside assistance information from them. incidentally, the brocures still have the topcase pictured, and does not have windshields or their godawful seatcovers, so it is an outdated brochure, too.

good one...has anyone else gotten someting similar from genuine?

MrNatural · Post by **MrNatural** » Mon Nov 13, 2006 7:13 pm

No mailings here. As I stated elsewhere I bought my Bud on 7-29 and rec'd Roadside info about 2 wks ago....
Bottom line....no problems w/Ebsen after 1800mi.

GatsbyGirl · Post by **GatsbyGirl** » Mon Nov 13, 2006 7:14 pm

Nothing from Genuine, but the husband is proud that I have magically been added to the Scooterworks mailing list, so now he doesn't have to share his catalogues.

lobsterman · Post by **lobsterman** » Mon Nov 13, 2006 7:20 pm

I got the same mailing from Genuine this weekend.

I thought it was kind of funny, because I had just ridden home from work and on the way a guy on a crotch-rocket asked me where I got the scooter.

FlyingGary · Post by **FlyingGary** » Mon Nov 13, 2006 8:24 pm

I received that mailing about a week ago. I appreciate that they've provided an e-mail address to write about my buying experience, but I wonder if it'll be used at all for anything meaningful.

MrNatural · Post by **MrNatural** » Mon Nov 13, 2006 9:53 pm

I got nothin'.......I feel so unloved!!!!

Keys · Post by **Keys** » Mon Nov 13, 2006 11:00 pm

I didn't get anything either...I think they're mad at me because mine keeps breaking down and it makes me grumpy and demanding.

--Keys

Shellee · Post by **Shellee** » Mon Nov 13, 2006 11:07 pm

I feel so left out

SteMer · Post by **SteMer** » Mon Nov 13, 2006 11:44 pm

I've received "all of the above." I got the letter and brochures last week. At least they seem to making an effort with customer service.

Recieved my roadside assistance info/cards about 6 weeks after purchasing my buddy.

I was disappointed in the Scooterworks catalog - very Vespa and Stella friendly - nothing specific for Buddy owners.

NarMeowZippy · Post by **NarMeowZippy** » Mon Nov 13, 2006 11:45 pm

I just got mine today too.

mybetty · Post by **mybetty** » Tue Nov 14, 2006 12:05 am

well, for those who have not gotten theirs yet, they do include an email address in the letter, asking for info about our dealer and purchasing experience. here it is: [email protected]
genuine did ask that all letter receivers keep this information personal and confidential, because we were specially chosen from the population of buddy owners due to our intelligence, good looks, stunning personalities, and senses of humor. but, i want everyone to know how to get in touch with genuine if need be. and i'm stubborn.

GatsbyGirl · Post by **GatsbyGirl** » Tue Nov 14, 2006 12:42 am

Ha! Just got my letter today (Mike, I'll be writing to sing your dealer praises tonight).

Not sure why they sent me three identical copies of the outdated accessories flier though, other than their encouragement to give them out to "friends and interested parties." It seems we really have joined a cult.

I wonder if we've been added to the Genuine Christmas card list too.

castleton · Post by **castleton** » Tue Nov 14, 2006 12:48 am

Hasn't hit the NE yet (if ever)! But nice gesture--right around the holidays!!! (no cynicism here)

dahuffy · Post by **dahuffy** » Tue Nov 14, 2006 1:02 am

Nothing in the OKCity either. Haven't even gotten my roadside stuff yet and I've had my Buddy since June!

gt1000 · Post by **gt1000** » Tue Nov 14, 2006 2:11 am

I received the letter and 3 brochures today as well. Also still waiting on the roadside assistance info.

vitaminC · Post by **vitaminC** » Tue Nov 14, 2006 2:28 am

gt1000 wrote:I received the letter and 3 brochures today as well. Also still waiting on the roadside assistance info.

+1

Fueldrum · Post by **Fueldrum** » Tue Nov 14, 2006 4:37 am

I got a $500 gift certificate towards the purchase of accessories from Genuine.

And a cookie.

SheZAAM! · Post by **SheZAAM!** » Tue Nov 14, 2006 4:41 am

Got mine today too! Been about 5 weeks since I got my Buddy.

Kevin K · Post by **Kevin K** » Tue Nov 14, 2006 5:07 am

SteMer wrote:I was disappointed in the Scooterworks catalog - very Vespa and Stella friendly - nothing specific for Buddy owners.

Because it's the same catalog that they've had for over two years now.
Give 'em time. With the popularity of the Buddy, it won't be long before there's a decent catalog and an availibilty of Buddy accessories.
-K

SirLexelot · Post by **SirLexelot** » Tue Nov 14, 2006 6:31 am

I got a letter last Friday, and I wrote to the email address today. I was sure to let them know that it was definitely the right call to pick NoHo Scooters as their LA dealer.

It definitely is funny that they sent out the old brochure featuring the (hopefully) discontinuted awful top cases. But Genuine is usually a bit slow with the print and web advertising, and it's no big deal.

I told them that the Buddy is fantastic (of course) and also told them that they ought to release a 100/110cc version of the Black Cat and the Rattler. I bet those bikes would be SUPER-popular if they came with those engine configurations (which ARE available from PGO). I would love a 110cc Rattler to go off-road tooling around on.

punkelf · Post by **punkelf** » Tue Nov 14, 2006 2:25 pm

SirLexelot wrote:I told them that the Buddy is fantastic (of course) and also told them that they ought to release a 100/110cc version of the Black Cat and the Rattler. I bet those bikes would be SUPER-popular if they came with those engine configurations (which ARE available from PGO). I would love a 110cc Rattler to go off-road tooling around on.

I agree, if I was currently shopping for a new scoot, the Buddy would be near (if not at the top) of my list. Unfortunately

I have been sucked into the world of steel-bodied manual scoots. But if I was to add a new scoot to the stable, and the higher cc Rattler were available, that would be my top pick. I'd wager I'm not alone in that.

The bad thing about scooters is that once your hooked, you have the justification that owning a couple, will still be less expensive than a cage!

Micah_Prophet · Post by **Micah_Prophet** » Tue Nov 14, 2006 3:14 pm

Fueldrum wrote:I got a $500 gift certificate towards the purchase of accessories from Genuine.

What is this about? Have you had problems with the scoot or is this a promotion program?

Kevin K · Post by **Kevin K** » Tue Nov 14, 2006 3:20 pm

SirLexelot wrote:I told them that the Buddy is fantastic (of course) and also told them that they ought to release a 100/110cc version of the Black Cat and the Rattler. I bet those bikes would be SUPER-popular if they came with those engine configurations (which ARE available from PGO). I would love a 110cc Rattler to go off-road tooling around on.

Rumor has it there is already a larger-version Rattler in the works. It will likely be a 125 or 15O.
-K

GatsbyGirl · Post by **GatsbyGirl** » Tue Nov 14, 2006 5:35 pm

Micah_Prophet wrote:
Fueldrum wrote:I got a $500 gift certificate towards the purchase of accessories from Genuine.
What is this about? Have you had problems with the scoot or is this a promotion program?

Considering Fueldrum bought his Buddy used off Craig's List, I believe this was a joke.

Micah_Prophet · Post by **Micah_Prophet** » Tue Nov 14, 2006 5:55 pm

I need to pay more attention.... Thanks!

ScooterLibby · Post by **ScooterLibby** » Tue Nov 14, 2006 7:21 pm

I got mine about two days ago. I'm trying to get more kids on campus on scoots, maybe I'll post them up around here. Although the whole suburban theme won't be very appealing to a bunch of college kids.

Post by **ericalm** » Tue Nov 14, 2006 8:53 pm

I defintely steered a friend into buying a Buddy for he and his wife to share (meaning they'll want a second before long). Too bad there's no referral program.

Fueldrum · Post by **Fueldrum** » Tue Nov 14, 2006 9:26 pm

Sorry Micah, but it was definately a joke!

dahuffy · Post by **dahuffy** » Tue Nov 14, 2006 11:15 pm

Hubby got one today for his Blur that he bought 2 weeks ago....too bad he traded it in on a QLink Legacy 3 days later

vitaminC · Post by **vitaminC** » Tue Nov 14, 2006 11:51 pm

dahuffy wrote:Hubby got one today for his Blur that he bought 2 weeks ago....too bad he traded it in on a QLink Legacy 3 days later

Does he still have it? Seems like he must have traded it for something else by now!

Keys · Post by **Keys** » Wed Nov 15, 2006 12:00 am

Dang it, Fueldrum...I was looking forward to getting a cookie.

--Keys

dahuffy · Post by **dahuffy** » Wed Nov 15, 2006 12:08 am

vitaminC wrote:
dahuffy wrote:Hubby got one today for his Blur that he bought 2 weeks ago....too bad he traded it in on a QLink Legacy 3 days later
Does he still have it? Seems like he must have traded it for something else by now!

Yeah, I know

I think he's finally found what he wants. I drove it (Legacy)myself the other night and had a ball. I'm planning on trading my Buddy in on a new one when the '07 comes out. I understand they will have one in blue

Fueldrum · Post by **Fueldrum** » Wed Nov 15, 2006 12:12 am

Sorry Keys, I owe you a cookie. I'd mail you one, but some hungry postman would probably get to it first.

vitaminC · Post by **vitaminC** » Wed Nov 15, 2006 2:07 am

Keys wrote:Dang it, Fueldrum...I was looking forward to getting a cookie.

--Keys

When I bought my (first) MINI, from MINI of Nashville, I was pleasantly surprised to get a tin of cookies from them in the mail a few weeks later- those were some of the best cookies I've had!

The cookies (and that MINI) are of course long gone, but the tin remains...

Elm Creek Smith · Post by **Elm Creek Smith** » Wed Nov 15, 2006 4:27 am

Got the letter from Genuine yesterday, but I still haven't seen my roadside assistance stuff.

My brother's truck crapped out Monday morning, so I'm driving my car to pick him up and go to work this week. Sheesh.

ECS

hermitgirl · Post by **hermitgirl** » Wed Nov 15, 2006 7:18 am

Got the mailing today, got the roadside assistance awhile ago.

AxeYrCat · Post by **AxeYrCat** » Wed Nov 15, 2006 2:32 pm

I got the mailing a few days ago, and I got my roadside assistance goodness several weeks ago...

MrNatural · Post by **MrNatural** » Wed Nov 15, 2006 6:23 pm

mybetty wrote:well, for those who have not gotten theirs yet, they do include an email address in the letter, asking for info about our dealer and purchasing experience. here it is: [email protected]
genuine did ask that all letter receivers keep this information personal and confidential, because we were specially chosen from the population of buddy owners due to our intelligence, good looks, stunning personalities, and senses of humor. but, i want everyone to know how to get in touch with genuine if need be. and i'm stubborn.

If that's who they sent them to obviously you got one intended for your neighhbor!!!! Tee hee.....

RunRun · Post by **RunRun** » Thu Nov 16, 2006 10:42 pm

Elm Creek Smith wrote:Got the letter from Genuine yesterday, but I still haven't seen my roadside assistance stuff.

My brother's truck crapped out Monday morning, so I'm driving my car to pick him up and go to work this week. Sheesh.

ECS

I received a letter 2 days ago from Genuine as well.

Hey Elm Creek Smith we still waiting for you to post some pictures where are they

RunRun

rajron · Post by **rajron** » Fri Nov 17, 2006 10:10 pm

I just got my letter in the mail today â€“ I must be further away than everyone else because we were about week late with receiving accessories in this area as well â€“ or more like we just donâ€™t have the populace â€“ My roadside assistance came nearly 2 months ago though.
Iâ€™m going to ask them about performance goodies for the 125.

Modern Buddy

got a letter from genuine today...

got a letter from genuine today...

I got

Re: I got

Re: I got