+1!adamj wrote:So that's how moderators act around here, no wonder the general population is up in arms.
Give the governor a harrumph!!
Moderator: Modern Buddy Staff
+1!adamj wrote:So that's how moderators act around here, no wonder the general population is up in arms.
adamj wrote:So that's how moderators act around here, no wonder the general population is up in arms.
Well, since you quoted no one, perhaps they are having trouble deciphering just which moderator's action you felt was out of line. There's no need to be a snide jackass as most of the time the problem with communication is that the person who states something is not clear. Now that you have clarified (as you may find very helpful in communication) everyone can understand you better. Cheers!adamj wrote:Really? You're having trouble comprehending? Start at the beginning of this thread and see how a variety of folks have been feeling, treated and replied to. I cannot fathom your need for a question mark.
Wow, I was confused because I assumed your comment was directed at a particlar comment and not a general sentiment and I didn't know what comment you were refering to. In the two years I've been on this forum I would have to say that the moderators are in general pretty damn awesome. Everyone has thier moments but they've always been really good at well moderating the forum and they're all volunteers so I figure they derserve a hi-five or something for taking our crap when we're in a pissy mood and a bit of leeway when they're in a pissy mood, as you must be in now to be such an arse when I was honestly not sure what you meant. At this point though, I really don't care what you meant, you kinda suck just a little right now.adamj wrote:Really? You're having trouble comprehending? Start at the beginning of this thread and see how a variety of folks have been feeling, treated and replied to. I cannot fathom your need for a question mark.
Another person with no stake who feels the need to call us all stupid for being upset about this and should pull our deposit or STFU. Thanks, you're only the seventh person to make the same brilliant remarks.jijifer wrote:I don't have a pony in this race so I'm left wondering how "no new news" would actually lessen frustration of those who wait...
It's really that simple. If you're this upset by lack of communication, you'd get super pissed to read "no new news" every damn day. Extensive review, Governmental Agency, no deadlines or estimates from EPA as to when they will be done. Genuine is cooperating on all accounts. That is all the news. When there's more news, you'll hear it.
Gary, I just want to say that on many points I agree with you. I certainly don't expect folks to not vent thier frustrations in this thread as that is this threads purpose. If I had a deposit down on a 4T Stella I'd be frustrated as hell with the situation and I might be a bit cheezed off at Genuine whether they did anything wrong or not. Its just natural to be pissed off when you thought you'd have your scooter by May and find out you won't have it till August. I think some of the folks here have even said that Genuine could work on thier communication skills and that does seem to be the case. I myself am suprised that they havn't given some sort of weekly update or even a hey, we havn't fogotten about you twitter post. I feel really bad for the folks that have to deal with these delays as I would not want to be without a scooter and that must suck quite a bit. If you pulled your deposit I wouldn't blame you. If you stick it out and feel like Genuine could have communicated better but you got an awesome scooter in the end, I wouldn't blame you either cause the 4T Stellas do look dead sexy. And to all of the folks who are waiting on thier 4Ts, you are more patient than I am. I wanted a Genuine Crusier and had to buy a new scooter cause I couldn't wait for it to come out so my hats off to you. I think we're all a bit tweeked here and I'm trying to remember that we're all on this forum cause we feel like Genuine scooters are awesome enough to hang out on the internet and talk aboutGary Sebben wrote:Another person with no stake who feels the need to call us all stupid for being upset about this and should pull our deposit or STFU. Thanks, you're only the seventh person to make the same brilliant remarks.jijifer wrote:I don't have a pony in this race so I'm left wondering how "no new news" would actually lessen frustration of those who wait...
It's really that simple. If you're this upset by lack of communication, you'd get super pissed to read "no new news" every damn day. Extensive review, Governmental Agency, no deadlines or estimates from EPA as to when they will be done. Genuine is cooperating on all accounts. That is all the news. When there's more news, you'll hear it.
Unfortunately, you don't even understand the situation properly. The EPA isn't the problem. That's just the way the fans have spun it. The scoots were 3 months late already when the EPA took them. The EPA IS just doing its job and good for them. If I cared nothing for the environment I wouldn't be getting a 4T. But its Genuine who's at fault for the majority of the delay. Please get your facts straight.
At what point is telling people to stop whining in a complaint thread considered trolling? Seriously? What do you expect people to say to you? How do you think you are helping?
I don't have a 4T Stella axe to grind here either, but as a long-time scooterist and MB member I felt compelled to bring this up. I've got to agree with jiifer on this, and frankly you aren't the only one in the position of hurry-up-and-wait, and others (myself included) have been there, done that with other scooters. In my case, Vespa, AND Gen-u-whine products. Delayed product. Frustration. Angst.Gary Sebben wrote:Another person with no stake who feels the need to call us all stupid for being upset about this and should pull our deposit or STFU. Thanks, you're only the seventh person to make the same brilliant remarks.jijifer wrote:I don't have a pony in this race so I'm left wondering how "no new news" would actually lessen frustration of those who wait...
It's really that simple. If you're this upset by lack of communication, you'd get super pissed to read "no new news" every damn day. Extensive review, Governmental Agency, no deadlines or estimates from EPA as to when they will be done. Genuine is cooperating on all accounts. That is all the news. When there's more news, you'll hear it.
Unfortunately, you don't even understand the situation properly. The EPA isn't the problem. That's just the way the fans have spun it. The scoots were 3 months late already when the EPA took them. The EPA IS just doing its job and good for them. If I cared nothing for the environment I wouldn't be getting a 4T. But its Genuine who's at fault for the majority of the delay. Please get your facts straight.
At what point is telling people to stop whining in a complaint thread considered trolling? Seriously? What do you expect people to say to you? How do you think you are helping?
+1 (to Gray)Gary wrote:We'll, Matt, you've been here longer. That automatically makes you right. I submit to you.
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The general population? EXCUSE ME?adamj wrote:So that's how moderators act around here, no wonder the general population is up in arms.
Your first, and really only, line of communication is your dealer.EvilTweety wrote:So, how do you communicate with Genuine?
Hi Tweety. Thanks for trying to keep a level head about it.EvilTweety wrote:Frankly I'm not impressed by the level of personal attacks by new and old members. In an effort to get this thread back on track I have a question for those of you who have had dealings with Genuine. How do you get Genuine to communicate with you? I have gone through my dealer, who has the same level of frustration as I do over the 3 month + delay in delivery, and my dealer cannot get any information. I have sent numerous emails, not a single response. Posted to the Genuine facebook page, no reponse. Sent a facebook message to Ryan at Genuine, no response. I can't find a phone number for Genuine. One of the reasons I joined this forum was because I thought someone from Genuine may actually read the posts here. This is no longer about the delay it is about good customer service. So, how do you communicate with Genuine?
I like Twitter. The announcement about the Stella 4T delay was first made at http://twitter.com/genuinescootco. I repeated it here on Modern Buddy, and people thought we had an inside scoop. Nope, just Twitter.EvilTweety wrote:How do you get Genuine to communicate with you?
Just wanted to point out the irony of suggesting Twitter to a user named Tweety.polianarchy wrote:I like Twitter. The announcement about the Stella 4T delay was first made at http://twitter.com/genuinescootco. I repeated it here on Modern Buddy, and people thought we had an inside scoop. Nope, just Twitter.EvilTweety wrote:How do you get Genuine to communicate with you?
Yes, I have tried direct tweets @genuinescootco, nothing back. I contact my dealer weekly for updates. My dealer is 6 hours away, so I can't go jump on someones desk and make a scene. My dealer is as frustrated as I because they can't get anyone to return calls or emails either. I will now STFU and wait patiently... maybe...jmazza wrote:Just wanted to point out the irony of suggesting Twitter to a user named Tweety.
I've only been dealing with Genuine for the last two years so there are a lot of people on this board with more experience than me but I've always had really good luck with going through my dealer. In fact I've actually waited in the shop while my delaer called folks and got info for me. Now that doesn't always mean that I hear exactly what I wanted to hear but I think that your impression of the Genuine company has as much to do with what dealer your working thru as it does the Genuine company itself. Who knows, maybe Genuine needs to screen its dealers better but I can say this; I've never waited very long for spare parts or performace parts (two weeks at most) and I always get the info I need in a timely manner. That's probably why I sound like a Genuine fan boy to some folks, my dealer rocks!EvilTweety wrote:Frankly I'm not impressed by the level of personal attacks by new and old members. In an effort to get this thread back on track I have a question for those of you who have had dealings with Genuine. How do you get Genuine to communicate with you? I have gone through my dealer, who has the same level of frustration as I do over the 3 month + delay in delivery, and my dealer cannot get any information. I have sent numerous emails, not a single response. Posted to the Genuine facebook page, no reponse. Sent a facebook message to Ryan at Genuine, no response. I can't find a phone number for Genuine. One of the reasons I joined this forum was because I thought someone from Genuine may actually read the posts here. This is no longer about the delay it is about good customer service. So, how do you communicate with Genuine?
The point is this is a forum in which all members get to have their say provided they follow the posting guidelines. There are no threads or sections that are exclusive to those who want to complain, none in which some opinions are held as being more valid as others.Gary Sebben wrote:What I think really should happen is people who are upset with Genuine should be able to vent in their own thread without the fans coming in and basically, from an upset consumer stand point, trolling. There is no point in trying to "defuse" the topic. People aren't going to feel better because of your intervention. They obviously feel worse, especially when miscategorizing terms like "hater" and "whiner" are thrown around. Let people whine and vent in peace here and then they'll come and join you in the Genuine love threads later.
This is very interesting, but no I haven't. But of course my dealer hasn't been responding to emails any sooner than a few weeks after I send them. So I'd probably be the last to hear anything.JoshWED wrote: My dealer says that Genuine is collecting info on deposit takers, but there's still no eta. Anyone heard rumblings?
I am right there with you.JoshWED wrote: This weekend I'm deciding between a used mint 05 or the continued wait. At this point, I'm sort of stoked about having an old 2t that I can paint, sticker, etc. and feel no guilt! (except for the environmental kill factor)
amen to that. I gave up waiting on that and figure it will get here when it gets here and hopefuly I'll have the money when it does. I really can't justify more than two scooters so I've been playing with the Buddy 50 but when the crusier gets here I'd have to sell the 50 to make room. The crusier will have to be one sick ride to make me part with my 1st love the Buddy 50 SheBeast, as there is no way in hell I'm selling the sh150.PeterC wrote:You might find some small consolation in the fact that the 4T Stella does in fact exist, and you know what it looks like, even as to what colors will be offered. Such is not the case with those of us waiting for the Genuine Classic Cruiser.
If you find you really like scooters then my guess is that you'll end up with both. The LX150 is a great scooter and (I would guess) will be more reliable than the stella (although I would also guess that the 4T will be much more reliable than the 2T version). When I bought my SH150 I tried to talk myself into selling the Buddy 50 but they are so different that I just couldn't do it. The Buddy is a "real scooter" the sh150 ride more like a automatic motorcycle with its huge wheels.SpinQueen wrote:Every day I've been looking on Craigslist for something that would lessen my frustration and put me on something before the summers end. Last weekend I looked at a 1965 Honda Dream 305 (the bike I've always wanted). I walked away from it due to too many details that needed consideration. Bottom line, It just didn't feel right. This weekend I found a 2006 Vespa LX150 with a clean title, in excellent condition, with 3,244 miles listed for $2800. The very cool woman who owned it lived just four miles from me and sold the scoot to me for $2650. It's not my dream Stella but it's very shiny and has a matching storage trunk. And the woman purchased the scoot from the dealer where I had planned to get my Stella from so I will continue to take it there for service. At this point, I plan to enjoy the Vespa and let someone else snatch up my Cream Stella, unless I become like so many of you and end up with a second scoot. At any rate, I plan on having a Stella 4t some day.
not to start an argument- I am simply playing the devil's advocate:PeterC wrote:You might find some small consolation in the fact that the 4T Stella does in fact exist, and you know what it looks like, even as to what colors will be offered. Such is not the case with those of us waiting for the Genuine Classic Cruiser.
Great. Over 1200 miles and going strong!JoshWED wrote:And Eric...how's she doing?
I agree. I am not mad, don't get me wrong. well not mad at peter that's for sure. I have some choice words to the EPA/customs right now I can tell you that much.illnoise wrote:Loveandstella, you're right, there is a difference. I'm sure Peter meant well and was just throwing that out as something to think about...
Two entirely different, totally unrelated things.JoshWED wrote:also: they obviously spent some cash revamping the website--but can't organize a new press release on the 4t's? Who's running coms over there?
Heh, I wore mine out riding the Stella in her first rally on Saturday. Whole lotta shiftin'.JoshWED wrote:And I've got it. And it's wonderful. My left arm needs to lift weights now.