Genuine Scooter made my day ;~)

2wheelNsanity · Post by **2wheelNsanity** » Fri May 25, 2012 12:16 am

I just recieved an unexpected package from Genuine Scooter Company, A Buddy tee-shirt, a scooter dork sticker, a mb sticker, and a card thanking me for my purchase. Awesome service, the kind I thought was long gone, with this get rich quick at all costs society we live in now. I just have to say thank you genuine for putting a smile on my face after a very long day at work.

JHScoot · Post by **JHScoot** » Fri May 25, 2012 12:26 am

Yes well we ALL get that so don't feel too special

2wheelNsanity · Post by **2wheelNsanity** » Fri May 25, 2012 12:45 am

I hope everyone did. Mine came 8 months after I bought the scoot, so it was a suprise.

JHScoot · Post by **JHScoot** » Fri May 25, 2012 12:58 am

8 months? Holy cow that is customer care! Like Santa missing a house, Genuine will not sleep until the job is complete!

Those usually go out pretty soon after a purchase. I bet some heads rolled over this

gr8dog · Post by **gr8dog** » Fri May 25, 2012 1:49 am

JHScoot wrote:Yes well we ALL get that so don't feel too special

I didn't get any of that! But then I bought mine new in 2008. Guess they don't think I,m special.

On the other hand, if I cared what other people thought I wouldn't own a scooter, well two scooters actually.

Rob · Post by **Rob** » Fri May 25, 2012 1:57 am

gr8dog wrote:I didn't get any of that! But then I bought mine new in 2008. Guess they don't think I,m special.

I bought ours in 2008 and I got a tee and some other stuff. The only problem was that the shirt wouldn't have fit me even in the 8th grade. Well, we bought it later in the year, so maybe the the tee-shirt inventory was running low.

Rob

k1dude · Post by **k1dude** » Fri May 25, 2012 2:27 am

Waaaaaa!!!

I've been waiting 4 years and still haven't received any free swag.

AlleyOops · Post by **AlleyOops** » Fri May 25, 2012 3:09 am

I just got mine too!!

made my day

phatch · Post by **phatch** » Fri May 25, 2012 4:13 am

REAL customer service would send swag to the used market buyers, too! *wink wink

j/k

#absurdity

studioo · Post by **studioo** » Fri May 25, 2012 4:21 am

Got mine in the mail yesterday, with a 2XL Tshirt … and I wear a large. It's a shame, too, since I would have worn it in my size. Oh, well, the thought still counts. Mostly.

LunaP · Post by **LunaP** » Fri May 25, 2012 7:35 am

studioo wrote:Got mine in the mail yesterday, with a 2XL Tshirt … and I wear a large. It's a shame, too, since I would have worn it in my size. Oh, well, the thought still counts. Mostly.

Your dealer is supposedly responsible for sending your info to Genuine for the swag pack, including Tshirt size, so somebody wrote you down wrong.

They are notoriously late on the money- 8months or more is par for the course. I'm still waiting for my swag pack from my purchase, although I don't expect it to show (until I saw the Dork shirt, I wanted a 'Do it with a Buddy' shirt

)

mrsdowns · Post by **mrsdowns** » Fri May 25, 2012 3:10 pm

My husband and I just got our goody bag from Genuine, too! He got his scooter last month and I got mine two weeks ago so it was a big surprise to get something so quickly. Our dealer let us know to expect it but I figured it would take a long while. So happy to have a cute new top to wear while I scoot!!

TelPerian · Post by **TelPerian** » Fri May 25, 2012 3:17 pm

2wheelNsanity wrote: I just recieved an unexpected package from Genuine Scooter Company, A Buddy tee-shirt, a scooter dork sticker, a mb sticker, and a card thanking me for my purchase. Awesome service, the kind I thought was long gone, with this get rich quick at all costs society we live in now. I just have to say thank you genuine for putting a smile on my face after a very long day at work.

You got stickers? I got a keychain and no stickers.

PeteH · Post by **PeteH** » Fri May 25, 2012 3:19 pm

From all the sudden response, it's pretty clear GSC sends the swag out in batches rather than onesey-twosey.

scubadoobie · Post by **scubadoobie** » Fri May 25, 2012 3:27 pm

TelPerian wrote:
2wheelNsanity wrote: I just recieved an unexpected package from Genuine Scooter Company, A Buddy tee-shirt, a scooter dork sticker, a mb sticker, and a card thanking me for my purchase. Awesome service, the kind I thought was long gone, with this get rich quick at all costs society we live in now. I just have to say thank you genuine for putting a smile on my face after a very long day at work.
You got stickers? I got a keychain and no stickers.

I got a keychain, too. I want a scooter dork sticker!

Tocsik · Post by **Tocsik** » Fri May 25, 2012 3:29 pm

k1dude wrote:Waaaaaa!!!

I've been waiting 4 years and still haven't received any free swag.

me too

4 years and 27,000 miles.

Um, size large, Phil.

AlleyOops · Post by **AlleyOops** » Fri May 25, 2012 3:35 pm

I'm guessing my dealer just guessed my T-shirt size by looking at me, its a medium, but its still kinda big

I bought my scooter about 6 weeks ago, and just got my swag this week.

Now.. where to put my "Scooter Dork" sticker??? On my cage.. or on my snowboard?? I'm running out of room on my snowboard for stickers...

un_designer · Post by **un_designer** » Fri May 25, 2012 3:35 pm

wait what? I've never gotten any swag... Is there a signup sheet somewhere to get on some list?

Post by **ericalm** » Fri May 25, 2012 6:55 pm

un_designer wrote:wait what? I've never gotten any swag... Is there a signup sheet somewhere to get on some list?

They may not have started this until '08. Since then, everyone who buys a new Genuine gets a swag packet containing different things. Dealers are supposed to send off for it and provide shirt size when they sell a scooter.

2wheelNsanity · Post by **2wheelNsanity** » Sat May 26, 2012 12:04 am

I feel bad now

, I got swag and others didn't. Maybe the people at genuine will read this and pass out some swag to those who haven't recieved it yet.

JHScoot · Post by **JHScoot** » Sat May 26, 2012 12:18 am

Guy in the Stella section posted a pic of his swag. Pretty good take. And yeah, I would plaster that scooter dork sticker all over my helmet.

Ok, no. But it would go somewhere

Plisar · Post by **Plisar** » Sat May 26, 2012 5:06 pm

ericalm wrote:
un_designer wrote:wait what? I've never gotten any swag... Is there a signup sheet somewhere to get on some list?
They may not have started this until '08. Since then, everyone who buys a new Genuine gets a swag packet containing different things. Dealers are supposed to send off for it and provide shirt size when they sell a scooter.

Not me

I bought mine new in April 2011.

Mousenut · Post by **Mousenut** » Sat May 26, 2012 7:58 pm

Got ours today but no dork sticker. Now I have to debate on where to put the MB shticker.

Post by **ericalm** » Sun May 27, 2012 12:13 am

Plisar wrote:
ericalm wrote:
un_designer wrote:wait what? I've never gotten any swag... Is there a signup sheet somewhere to get on some list?
They may not have started this until '08. Since then, everyone who buys a new Genuine gets a swag packet containing different things. Dealers are supposed to send off for it and provide shirt size when they sell a scooter.
Not me I bought mine new in April 2011.

Your dealer should have sent the info in!

scootavaran · Post by **scootavaran** » Sun May 27, 2012 12:46 am

When I bought my Honda I got a little baggie thing.
In the baggie there was a Bandaid with "Stupid Hurts" written on it and a little book about riding safe and wearing gear.

Tazio · Post by **Tazio** » Sun May 27, 2012 12:55 am

Eric must be right as usual. I bought my Buddy early in 2007 and didn't get any swag. I should have waited! (Just kidding)

A Neat Guy · Post by **A Neat Guy** » Sun May 27, 2012 2:38 am

I got the shirt, keychain, and dork sticker...

No MB sticker, though

but

I got my stuff...very unexpected.

Leo 4Td · Post by **Leo 4Td** » Sun May 27, 2012 7:14 pm

I got all my stuff plus right size shirt LG plus the cool thankyou card
Leo

Ninjasurfergirl · Post by **Ninjasurfergirl** » Wed Jul 17, 2013 10:47 pm

2wheelNsanity wrote: I just recieved an unexpected package from Genuine Scooter Company, A Buddy tee-shirt, a scooter dork sticker, a mb sticker, and a card thanking me for my purchase. Awesome service, the kind I thought was long gone, with this get rich quick at all costs society we live in now. I just have to say thank you genuine for putting a smile on my face after a very long day at work.

Just came across this thread searching for when am I going to get my Buddy tshirt, they took my size at the dealership, and I already received my warranty stuff. I thought it was supposed to come with that? How long did it take everyone to receive it? Maybe because I purchased at peak riding season....

Post by **ericalm** » Thu Jul 18, 2013 1:04 am

From what I've heard, it depends mostly on when the dealer sends your info. They may not submit them one at a time…

Ninjasurfergirl wrote:
2wheelNsanity wrote: I just recieved an unexpected package from Genuine Scooter Company, A Buddy tee-shirt, acooter dork sticker, a mb sticker, and a card thanking me for my purchase. Awesome service, the kind I thought was long gone, with this get rich quick at all costs society we live in now. I just have to say thank you genuine for putting a smile on my face after a very long day at work.
Just came across this thread searching for when am I going to get my Buddy tshirt, they took my size at the dealership, and I already received my warranty stuff. I thought it was supposed to come with that? How long did it take everyone to receive it? Maybe because I purchased at peak riding season....

OldGuy · Post by **OldGuy** » Thu Jul 18, 2013 4:34 am

Mine arrived about a month after my March '13 purchase. It was a very nice surprise, and I still appreciate that Genuine does this.

Wolfhound · Post by **Wolfhound** » Thu Jul 18, 2013 11:17 am

Gee!! I feel so unnecessary!! Bought my 170i in April 13 and I have not
recieved any swag. Guess I will jump my dealer about this. I want fre stuff
too.

Wolfhound · Post by **Wolfhound** » Thu Jul 18, 2013 11:18 am

Gee!! I feel so unnecessary!! Bought my 170i in April 13 and I have not
recieved any swag. Guess I will jump my dealer about this. I want free stuff
too.

stASH · Post by **stASH** » Thu Jul 18, 2013 1:55 pm

Anyone know if they do this for purchases of new Stellas? I bought mine back in October 2012. I Received all of my warranty and roadside assistance stuff, shortly thereafter, but never anything else.

Ninjasurfergirl · Post by **Ninjasurfergirl** » Thu Jul 18, 2013 2:01 pm

Wolfhound wrote:Gee!! I feel so unnecessary!! Bought my 170i in April 13 and I have not
recieved any swag. Guess I will jump my dealer about this. I want free stuff
too.

I bought mine in May and was told I would receive some free swag, I will jump my dealer at my next service appt if its not here! Was looking forward to my Buddy shirt, gotta represent!

Modern Buddy

Genuine Scooter made my day ;~)

Genuine Scooter made my day ;~)

Me, too!

Re: Genuine Scooter made my day ;~)

Re: Genuine Scooter made my day ;~)

Re: Genuine Scooter made my day ;~)

Re: Genuine Scooter made my day ;~)